Terms and conditions

1. Introduction

These Terms and Conditions (“Terms”) govern the sale of products and services by CJG Sourcing Limited (“Company,” “we,” “us,” or “our”) to you (“Customer,” “you,” or “your”). By placing an order with us, you unequivocally assent to be bound by these Terms.

2. Orders and Deposits

  1. Non-refundable Deposits: Any item deposit rendered in connection with an order is non-refundable in the event of a cancellation instigated by the buyer.
  2. Ownership: All items, notwithstanding delivery or possession, remain the sole property of CJG Sourcing Limited until such time as the total balance is settled in full.
  3. Payment Terms: All orders necessitate full payment within a period of 7 days subsequent to their availability for collection or delivery. Failure to remit payment within this timeframe may result in the imposition of a storage fee.
  4. Order Cancellation: Should the item remain uncollected for a duration of 21 days, the Company reserves the prerogative to annul the sale and retain any deposits paid to offset the cost of resale.
  5. Customized Orders: The Company reserves the right to exact supplementary costs from a buyer who rescinds a customized order. Such costs shall encompass any and all resale expenses incurred by CJG Sourcing Limited for the cancelled item.

3. Warranty and Liability

  1. Warranty: The warranty extended is strictly limited to parts. Labour is expressly excluded.
  2. Return to Base (RTB) Warranty: Warranty coverage may include RTB for repairs, which will be invoiced at the prevailing rate.
  3. Video Inspection: Approval of video inspection and acceptance of unit delivery constitutes implicit approval of the unit, adherence to the sales terms, and an acknowledgment that the unit is in operational condition.
  4. Return Shipping Costs: If a return is sanctioned outside these stipulated terms, the return shipping cost shall be borne by the customer. This shipping must be executed using a car transporting trailer of adequate dimensions to safely transport the unit, and photographs must be taken prior to loading.
  5. Refund Limits: The maximum allowable refund per unit is £300. Any amount exceeding this threshold is at the sole discretion of CJG Sourcing Limited and necessitates a signed refund agreement.
  6. Alterations: Any modifications undertaken by the buyer to the unit without prior written consent from the seller shall render the warranty null and void.

4. Specifications and Vendors

  1. Acceptance of Drawings: Any and all drawings shall be deemed accepted by the customer upon the payment of the deposit. In the absence of clarified or communicated points, CJG Sourcing will adhere to expert judgment on the optimal available options.
  2. Vendor Selection: CJG Sourcing utilizes its selected vendors for the construction of units and provision of additional equipment. The buyer’s vendors will not be engaged unless expressly agreed upon in advance. Where the buyer elects to use their vendor
    or provide equipment, they must bear the cost of the item, transportation, and any supplementary charges.
  3. Installation Fees: A £200 excess installation fee, in addition to the existing fee, will be applied to items received by the buyer.
  4. Standard Installation Fee: The standard installation fee for equipment must be agreed upon prior to the sale.

5. General Conditions

  1. Business Transactions: All sales are construed as B2B (Business to Business) transactions. Payment of the deposit signifies acceptance of these terms and conditions.
  2. Availability of Terms: These terms can be provided upon request to the buyer. The failure to request terms shall not be grounds for dispute.
  3. Amendments: CJG Sourcing Limited reserves the right to amend these terms and conditions without prior notice.